Meet Jen and her team

Your Specialist Allied Health Admin Professionals

Meet Jen and her team

Your Specialist Allied Health Admin Professionals

When it comes to allied health admin, our team has you covered

They say it takes a village to raise a child, but what about it takes a team to grow a business.

As the Founder of Allied Health Admin Services, I’ve sourced a virtual team who are all highly experienced in helping allied health practitioners with their business admin. Our team have a combined experience of more than 60 years so you can rest assured they know all the ins and outs of allied health.

Our team specialises in:


• Radiology, General Practice, Paediatric OT, Paediatrics, Government bodies, Schools and Health departments

• Medicare

• Department of Veterans Affairs

• Non-Government Organisations (NGOs)

Each team member abides by the same values: loyalty, honesty, respect, professionalism and commitment.

They understand the uniqueness of allied health practice and treat our client’s business as if it’s our own. Our team is dedicated to collaborating with you and furthering our education and knowledge in new procedures and programs that will ultimately benefit you and your business.

We’re committed to becoming a part of your team – only we work virtually.

Online Experts

Working remotely, our team are highly competent in using online software and platforms to increase efficiency and run your business. Our team is highly specialised in the allied health industry:

  • Creating client files on the Department of Social Services platform
  • Data entry and submissions for the Department of Social Services
  • As NDIS and PRODA specialists, we can create booking requests for your clients, and enter service bookings onto your practices NDIS and PRODA platforms
  • Trained in most allied health Practice Management Systems including Cliniko, Halaxy, iinsight, and Case Manager
  • We are also highly proficient in Google Calendar

Introducing our specialist allied health admin team


Founder & Juggler

I’ve worked in medical and allied health admin my entire career (over 20 years!). Starting in radiology, I honed my medical administration skills, advancing my career as I learnt all there was to know. When I started my family, I changed positions to work for a general practice that employed 15 doctors so quickly learnt what it meant to be organised and run a tight ship! As my family grew and I needed more flexibility, I thought why not do this virtually and run my own business? So, I did! Now employing a team, my business has become known as NDIS specialists, and for the high level of support we offer allied health professionals. And I’m so proud!

When I’m not running my team or juggling my business around the family, there’s nothing I love better than hitting the gym, having a wine, taking an annual ski holiday, or doing nothing but relaxing (or trying too).

Online Business Manager

As one of the first Certified Online Business Managers (OBM®) in Australia, I support Jen in all the back end and business operations to allow her to curate her own genius. Having worked online for over 10 years, I’ve learnt how to think outside the box to create robust processes and procedures, implement systems and to find ways to bring ideas, products or services to life.

When I’m not managing the business’s day to day projects, operations, teams and client relationships, you’ll find me lazing by the pool with a cocktail in hand, dreaming of my next lot of travel plans.

Operations Manager

My background is Nursing, I’ve been practicing for 10 years in varied fields.
As a result of my ankle injury, I now work flexibly from home, and help manage an amazing team.

Being the Operations Manager for AHAS has been a game changer, a true calling to align with my values. Supporting health professionals is my passion, and I am always looking for ways to give back to our
community, with suggestions and smoother processes. I get so excited when opportunities for development are shared.

When I have downtime, I spend it with my son and husband. We love Lord of the Rings. We also enjoy time with Toto and Tipi Toes the whippets.

Admin Assistant

I have eleven years experience in the Medical Administration field, with six of these years spent in dedicated Allied Health clinics. With every task I work on, I’m very appreciative to be able to draw on my extensive experience to benefit our wonderful Allied Health Admin Services clients.

I’m a highly organised, task orientated person and thrive in busy environments. This coupled with my friendly and helpful personality allows me to deliver a first-class service to our AHAS clients!

When I’m not helping with our clients administration needs, I love spending time with my family at my home on the sunny Gold Coast. I have a passion for indoor plants (which I almost always keep alive!) and love to get outside whenever I can.

Theresa Andrews
Theresa Andrews

Admin Assistant

My career began in hospitality which gave me an invaluable introduction to customer service.  It also allowed me to work and travel simultaneously.  I moved into the corporate world and have been working for over 12 years in various positions that have given me experience across administration, logistical and project management roles.

I believe administration to be the backbone to a smooth operation, and in taking a systematic approach to the task at hand, no matter how big or small, or how often the task has been completed.

When I am not working you will find me baking sweets and spending my time with my fiancé and 2 little girls.  We love heading to the beach for a splash and looking for sea-creatures in the rock pools.

Admin Assistant

I began my career working as a Customer Service Officer with Bendigo Bank when I was 19 years old. I worked with this company for 10 years, within this time I learnt a lot of valuable business skills in administration and finance and worked my way up to the business banking office where I assisted with commercial lending and business banking.

I changed the direction of my career in 2019 and started working in the finance department of a regional hospital. Within this role I managed the finance and administration tasks across aged care, district nursing, allied health and the hospital ward. This was a very busy and varied role which strengthened my ability to prioritise tasks and work quickly and efficiently. Through this role I developed a passion for working in the health sector and for assisting organisations that work in this space, it also led me to going back to uni where I am now in my 2nd year studying a bachelor of public health.

When I am not studying or working I am usually exploring the countryside with my husband and our three boys or driving them around to their basketball games. I’m also a huge book worm and always prefer the novel over the TV adaptation.

Theresa Andrews

Operations Manager

I have over 15 years experience in administration, during which time I have worked with many different systems in a variety of roles within small business, public and private health and NDIS. I love working with systems and processes to ensure tasks are completed accurately and efficiently. I have a bachelor’s degree in Social Science (Psychology) and have always had a passion for helping others.

When I’m not working I love spending time with my family. I also enjoy doing jigsaw puzzles, reading books (often more than one at once!) and playing board games with my friends and family.

Operations Manager

I have over 20 years of experience in administration and business management, with 5 of those years being within the Allied Health industry.

My strengths are predominantly working within accounts/finances, however I love to help clients to improve efficiencies and organise the day to day administration within their clinics.

When I am not working at AHAS, You will find me doing anything creative from drawing and painting to photography and even pottery (the latest hobby!).

Theresa Andrews

Totally worth it! and would recommend to anyone

Explore and Soar has been using Allied Health Services consistently for the last 2 years.
They have provided top-quality administration supports across all avenues within the business. They are currently supporting us with all our NDIS claims and managing the portal. They are efficient, effective with great communication skills with the whole team at Explore and Soar and with our valued clients. They have given me back my whole Saturday in just 3 hours of work!!
Jess – Explore and Soar

Great support for our fast growing business!

Allied Health Admin Services have been a great support for our fast growing business. Jenny and her team have fantastic knowledge of the NDIS, and have lead the way with education and understanding of our client management system. It has been unbelievably reassuring knowing that all staff have a great understanding of health, NDIA, icare and Occupational Therapy, evident through their knowledge and dealings with our clients. They are definitely the experts in health admin and we would be lost without them!
Lisa Bowker

Their daily support is invaluable

We cannot thank AHAS enough for the support they have provided us, not only in the day to day running of our busy practice but in supporting us to grow by suggesting and introducing ways to streamline our administration and training our staff in iinsight.  Their daily support is invaluable and all our admin tasks are completed within a very timely manner.  We never have to worry, as we have 100% confidence in AHAS.  Thank you!

Angie and Fiona

Super helpful, responsive, professional

The team at Allied Health Administration Services has been an integral part of our business. Jen and the team are always super helpful, responsive, accommodating, personable and professional in all their dealings. If I have had any questions or issues regarding admin, marketing, software systems or the NDIS, Jen and the team have always been available for advice and pointers in the right direction.  Their experience in their field shows and I would not hesitate to recommend them.
James Hunter – Director – Melbourne Occupational Therapy Services   

Jen and her team make admin an absolute breeze!

Jen and her team make admin an absolute breeze! They’ve been able to take on so much of the day-to-day, time-consuming tasks, that kept me from other areas of my business- and, they do it way more efficiently than I ever could! I really can’t thank them enough. Having their help and support on the admin front has blessed me, and my team immeasurably.
Bek Lea

Let’s recreate your business story

We’d love to help you change your business story from one where admin swamped you to one where you love working with your clients, knowing everything else is done.